Hear What Customers Have to Say About Zubal Books...

See our latest feedback.

Archived Feedback

I didn't expect the order to come before Christmas -- but I did nonetheless. Very fast service.
Henry in Indianapolis.

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Always great service!
Ed in Santa Fe

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I am especially impressed by the comparatively rapid delivery time from USA to UK.

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Books that I want quite often turn up on your lists, and at reasonable prices.
John P., Southampton, England

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It is very good to know that, should an ordered book for some reason not arrive, Zubal offers an excellent 'back-up plan’.
Henk in Langenhagen in Germany

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Exquisite in every detail, well packaged for safety, and a timely delivery.
Thank You! Laurie in Hartford

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As a native Clevelander, Zubal's is somewhat of an institution. I used to enjoy rummaging through their shop on West 25th Street but now enjoy browsing their stock online. A truly great dealer with terrific service, knowledge and a wide variety of books to choose from Tom from Cleveland

The book that I was purchased was in pristeen condition (despite having been published and printed almost TEN years ago and is a first edition, first printing as well! It was packaged reasonably well, shipped promptly and was received undamaged. I am very pleased and I will definitely be purchasing from Zubal Books in future
Bill from Long Beach, CA 90806

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I've purchased from you before and enjoyed the excellent service. Thank you.
Martin in Wichita KS

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I am a faithful and recurrent customer of Zubal (it is very easy to verify!). For purchasing (after chasing) used books on mathematical science, ZB has no peers in the English speaking world and very very few in the ? speaking world. When I'm seeking for a difficult to find work, my first motion is looking at Z's catalogue and, often, my quest succeed. The old factory in the belt of Cleveland is a sort of Ali Baba's cave, with no thief, of course. Robert in Crêts-en-Belledonne near Grenoble (France). pleasantly surprised!
Marty in upstate NY

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Excellent service and good quality books priced well.
RS in Cupertino

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Today I received the books. Thank you again for the fast, uncomplicated delivery and the very well preserved books! At least five, full golden stars!
Jan from Germany

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Book was in brand-new condition as advertised. Very satisfied with your service.
Jeffrey from Brooklyn, NY

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I've been a customer for more than 24 years. I hope to be for another 20. :)
James, Bronxville NY.

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Excellent service all-around would definitely buy more books from you in the future.
Joe from New York

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Generally speaking, Zubal books are quite well packed and their description is very accurate. In my opinion Zubal bookstore is a reliable store. Prices are in the same line as the average market but, usually, books are better than average.
Juan from Pozuelo de Alarcon, Madrid, Spain

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I'm very pleased with the packing and with how quickly you ship the book.
Jack in Kalamazoo, Michigan

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The attention to detail is what separates Zubal Books from its competition. A superb website, with an intuitive interface, and a comprehensive book inventory, plus value added pricing, is a winning combination. It is always an rewarding shopping experience, worthy of high praise, and continued patronage.
Jack, from Arizona

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Very pleased with my item and with your excellent customer service.
Linda, Santa Clara, CA

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Great service, great books.
Leonardo from México City

Books arrived speedily, in great condition,and as described.
Bill, Plattsburgh NY

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Fast shipping and secure packaging.
Guy, Decatur, GA

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I am a bookseller and buy from you for my personal collection, so am quite picky. I have always had the best experience w/Zubal.
Gayle from Independent Books in Long Beach, Washington

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I have bought from 20+ online used book stores, and your package is, without a doubt, the best!
Guy in New York

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Zubal is one of the first vendors I would buy from.
Geoff in Dubuque, IA

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I've been dealing with Zubal Books for years and have had nothing but wonderful experiences with the firm and its personnel (Tom Zubal in particular). For an academic mathematician like me, who is schooled along old-fashioned lines, including the use of real, hard-copy, paper books, ready to be read and (if you'll forgive me) written in, Zubal Books is a true haven.
Michael, Los Angeles.

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You did what you said you'd do...so I'm happy.
Ian in West Sussex, UK

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I sometimes pay a little more for you excellent descriptions, 95% of the time your price is really lower, lower shipping, too. Over 10 years with no returns, thanks.
Bo in St Pete, FL.

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Packaging was especially well done.
Patrick in Kansas City

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As always, superb customer service, shipping and pricing. I really like those periodic sales events, especially when my interests coincide with what is on offer!
Bruce in Albuquerque, New Mexico

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I have been shopping with Zubals for 25 years. I usually find your books on ABEBooks and always prefer to buy from you over anyone else. I have purchased a number of books from you over the past few years as I embarked on a new research project.
I like your operation a great deal and respect you as the most significant used bookseller out there. You have high quality scholarly books at reasonable prices. When I am just looking for a quick reading copy, I may choose another vendor, but for collectible quality, I would always use you.
Robert in Lebanon, NH

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I shop through ABE, and will likely continue to use that service. I am impressed with the book and packaging quality from Zubal, which will influence my choice in future transactions.
Will, from Bainbridge Island, WA

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Always a pleasure to do business with Zubal books.
Gary from Portland, Maine

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Great traditional antiquarian bookshop. While it is good ordering online someday I hope to visit the store itself. I know I can buy with confidence.
Mark from Livington Montana

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The book I ordered was in wonderful condition, and the price was remarkably low.
David in Rochester, New York.

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Books arrived yesterday and look amazing. The Silverberg was even better than expected.
Adam

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Your pricing and service continue to be first-rate.
Sam, Charlottesville, VA

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You often have scholarly monographs that are somewhat difficult to obtain for reasonable prices--affordable to those of us who teach! Many booksellers overprice these monographs beyond our reach. So Thank you.
Bob, South Bend IN

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Have always been completely satisfied with my purchases from Zubal Books. Thanks you for the great service you provide. I am perhaps prejudiced by way of my age but IMO there is no substitute for books. Real, paper and binding books! I think that your business is a valuable and important activity. THANKS!
William L. on Lummi Island, WA.

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Impeccable as usual. Thank you guys!
Daniele in Imola, Italy

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Wonderful service with a knowledgeable and accurate description. I love vintage supernatural books and the one I recently bought from you was wonderfully described (in this instance most sellers would not know that the fading "ghostly" image on the front pictorial board was, in fact, deliberate and painstakingly achieved. Kudos of the highest order!
Philip, in Atlanta, GA

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I come to Zubal for quality books in my technical field and areas of personal interest. I also buy books for my son, who was a professional hunter in Africa. That creates a wide diversity of interests!
Rod in Polson, Montana

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This 87-year-old book is in SUPERB condition (EXACTLY as you described!). It arrived very securely packaged, and was quickly shipped. I could not be more pleased. Thank you very much for your thoughtful professionalism.
Bob from Kankakee, Illinois

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I am very pleased both with the friendly, cooperative service and the the professional quality in general, particularly when shipping out of the country
Timothy M., Vienna

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As always, the service and the quality of the books are excellent. Well done, yet again.
Edward in Cape Code

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Everything was great, I appreciate the service.
Michael in Portland Oregon

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As a Rowfanter, I'm well acquainted with Zubal. You have an admirable and enviable position in the marketplace, and this survey is just one indication of your interest for continuous improvement.
Thank you! Gordon In Cleveland Heights, OH

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Zubal is one seller that I have to monitor frequently so I don't miss their unique offerings.
Alan in New Jersey

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Thank you for carrying older science texts in highly specialized areas and for writing descriptions making the material easy to find. Few booksellers bother to carry these books and even fewer can write useful descriptions to sell that they do offer. We are deeply grateful to you.
Debra in Islesboro Island, Maine

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Best source for rare books and auction catalogs very professional
Rick, Los Angeles

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Really enjoyed buying from you. The service was very good and shipping was timely. Condition of book is great.
Diane, Woodville, MS

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I have been most impressed with the communications and service regarding my orders with Zubal Books. My emails were answered promptly and with attention, and the books I ordered were supplied in an exemplary manner.
Gavin South Berwick, ME

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I'm very happy that joined your interesting book-nest.
Zacharias Crete, Greece

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EVERYTHING about this purchase went flawlessly. I am a very happy customer!
Tim in New Jersey

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I frequently buy books, and you are among the best! Easy to work with, great service.
Matt, Hanover, PA

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Lovely book and excellent service.
Heather in Edith NSW Australia

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The book came well packaged and was superior shape! I got a great deal. John is a very keen merchant and knows how to sell books. Zubal Books is a well respected bookstore. I will be returning here again and again! Thanks guys!
Chris C. in NW Arkansas

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Excellent service all around. I have bought from you in past years and the likelihood is good that I will deal with you again from time to time.
Steven in Buffalo, New York

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Great service and fascinating books, only wish I had more time to read more of them but will continue Thanks and keep going!
Rob in Melbourne Australia

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Thank you so much for your high quality service.
Ou, South Carolina

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Thank you for being there when I need a book. Thank you for the wonderful Tshirt. You are my go-to used book store. Keep up the good work
Susan W. in Easley, SC

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Excellent value for money. Nicely Careful packaging and timely delivery.
Salvador, London (United Kingdom)

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I was very satisfied with the condition of the book. I've seen the same book in much worse condition for much more money.
Mike in Parma, Ohio

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I am very pleased with books themselves, the match between your description of condition and the actual condition, and with the shipping packaging.Thanks from a satisfied customer.
Regards, Jim F.

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Service and delivery to New Zealand was fantastic.
John S. New Zealand

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You have great prices and quick shipping.
Martin in Chicago

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I recently purchased two signed Science Fiction books by noted authors. I was concerned about the provenance of the books, but the staff was more than helpful in providing additional pictures and background on the items. In addition, the books were packed with great care and shipped quickly. Couldn't be happier to add these to my collection. Thank you!
Adam in West Palm Beach, FL

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Both your books and service have been excellent. I enjoy doing business with you.
James from Chicago

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Super fast shipping and book in excellent condition. I couldn't ask for more.
Melissa in Worcester, MA

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Super fast shipping and book in excellent condition. I couldn't ask for more.
Melissa in Worcester, MA

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From memory, you were the only seller listing this particular volume. I was really pleased to find it was available, as it contains several papers of great interest to me. Lovely copy, lovingly packed. Thank you so much!
John, Palmerston North, New Zealand

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As usual, Zubal's performance and books were excellent.
Burt, Center for Applied Energy Research

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I don't see how you can improve on your already excellent selection and service!
Ray, Mentor-on-the-Lake, Ohio

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Zubal provided prompt service, fast delivery, book in advertised condition, and no shipping damage.
Bryan, Marquette MI

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Both your books and service have been excellent. I enjoy doing business with you.
Jim, Chicago

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Very professional all round. Appreciate the accurate description of the book condition.
Rico in Chicago

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Very friendly and considerate people. Excellent service and especially the way the books are well preserved and handled.
Kyle from Manila, Philippines

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Zubal is one of my favorite bookstores. I wish it was nearer to my house.
Louise in California

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I've ordered from you for many years and you've always done an excellent job! I appreciate your commitment to good books and your outstanding service.
Byard, Grand Rapids, MI

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My book was in excellent condition and was shipped promptly. Zubal Books provided great service!
Gordy in Ho Chi Minh City

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Delivery was prompt, book exactly as advertised.
Lawrence in Ashland, MA

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Nice easy transaction. Goods arrived as described and well packed.
Richard from Lichfield, England.

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Book was well packed and received before the indicated delivery date.
Hans from the Netherlands

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Zubal is the book seller that I never worry about. A very top notch merchant to do business with.
Bill in Illinoios

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Great service, love the vook, perfect secure packaging, fast delivery!
Mary in Worcester, MA

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As always I am very happy with my purchases. Your accurate descriptions of the books purchased in addition to great service makes that possible.
Matt from Lancaster, PA

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Books were just as described and in great shape.
Steve in Boston

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The effort your staff makes to satisfy customer's questions/problems is rather unique in today's world where the machines rule supreme. Keep up the good work!
Rusko in Jersey City

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Zubal seems to have the best, and most tempting prices on the market for antiquarian books. Please keep it up.
Pradeep - Chapel Hill/Carrboro, North Carolina

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Enjoy & appreciate personal service & responses. Real people there.
Arthur in Miami

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You guys are great! Keep up the good work!
Wayne in Anamosa, Iowa

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Did not know you were there until I saw your store on a Travel Channel show with Anthony Bordain. Thank you for the great service and unique book at a great price. (G.A. Briggs, Sound Reproduction). I had been looking for it for a while.
Eric in East Tennessee

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I was EXTREMELY pleased with the book I received. First and foremost, the packaging was safe and secure. The book itself was better than expected.
Jim from Lancaster, Pennsylvania

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Outstanding service! Highly recommend.
James, from Columbus, Ohio.

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Vast inventory with lots of suprises and hard-to- find titles.
Robert in Florida

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Book ordered delivered promptly, well packed, with condition as detailed. Very happy to have been able to obtain this item.
ZoologyWest in Wirral, Merseyside, UK

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I bought I gift card for my husband and the process went very smoothly. Very easy and it was mailed right away.
Nancy, Bridgman MI

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Consistently excellent books and service.
James in Lexington, NC

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Very satisfied with a book purchased through amazon. Book condition is as described and price is better than other sellers. I was extremely satisfied with the turn around time and the condition of the book.
Bin, residing in MD.

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Books arrived in near new condition, as advertised. Beautifully packed. Lanny, Old Staybrook, CT

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I gladly provide further comments. I buy books regularly by visiting bookstores and from online, and am reasonably familiar with comparison prices. I find Zubal's price attractive, their description of book's conditions honest, and they do offer periodic discounts. Beyond this the range of books in stock is amazing.
Bejoy in Palo Alto, CA

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We on-line book buyers have to rely on you folks, the sellers, to accurately describe the volume under consideration. I now know I can trust Zubal Books since the actual condition of the book on arrival matched its description. Very much appreciated.
Robert in Salem, Oregon.

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Books are always as described and well packed and internally clean.
William in Shreveport, LA

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The Book which I ordered was really an excellent copy! Thank you!!
Toshihiro in Japan

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Great bookstore in every respect!
Bill in Mt. Airy, MD

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Your way of packing a book is great! I consider follo wing three points when purchasing the book. Price, condition and packing.
Moto in Tokyo, Japan

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Extremely happy with both the condition of the book as well as the speed of delivery.
Namal in Colombo, Sri Lanka

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I was very impressed by the packing of the book and the very fair pricing. I will definitely be shopping with Zubal Books again.
Barbara in the USA

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It continues to be a pleasure to work with Zubal Books. The range and quantity of available materials is impressive; the information provided is clear and accurate; the commitment to accommodate the needs of the scholarly community [and I should think not only the scholarly community] is exemplary; and the level of service is outstanding. What more is there to say?
Ekkehard-Teja in Chicago

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I'm always pleased with my purchases from Zubal.
Gary in Portland, Maine

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Thanks for making so many interesting books available. Are there any special subjects or authors your interested in? Photography, Photographic history, Chinese and Japanese philosophy, Art and Art history, 19th and 20th Century cameras, Beekeeping, Volkswagens.
Thomas, Medford, Oregon, USA.

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I am very pleased with all my purchases from Zubal Books. I have been buying books for the last 20+years and buy them for my personal library.
Vishindas in VANCOUVER, B.C.

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Excellent customer service. When I wrote to request a photo of the book your staff immediately responded with what I asked for. Packing was great and I didn't have to wait long for the book to arrive. I've always been pleased with the buying experience I've had with your book store.
Jim in North Carolina

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Your are a responsive and honest bookseller. I would not hesitate to order from you in the future.
John in Milwaukee

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The book condition was better than expected! Furthermore, the purchase was very well packed, avoiding any damage during the delivery process! I will certainly look at Zubal Books next time I want to buy a book.
Fernando in Pittsburgh.

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I was very satisfied with my purchase. Very good price for a great book. Packaging was excellent. Thanks so much!
Kathy, Farmville, VA.

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Zubal is leading the way in mathematics and physics collections. Superb customer service. Makes me wish for a Zubal in NYC.
Rob in NYC

Older Feedback

Zubal becomes part of my life! Whenever I want to buy a book, I come to Zubal!
Yuzhi in Boulder, CO.

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I have generally been pleased by your selection, prices, and service. Yours is a name that I recognize and trust when I search Abe, Amazon, etc.
David, Brooklyn New York

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I have generally been pleased by your selection, prices, and service. Yours is a name that I recognize and trust when I search Abe, Amazon, etc. Thank you. You had the book I needed, and a rather esoteric title at that. The book was exactly as described, so there were no surprises. I am very pleased.
Donald Lowery and I live in Henderson, North Carolina, USA

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You folks pack books the way I do -- securely and with great pride in your product. Very few other dealers do, in the sloppy world of online sales. It reminds me that there are still some "real" booksllers out there. THANK YOU!!!
Michelle Souliere, owner of the Green Hand Bookshop in Portland, ME.

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I have purchased many books over the past few years and the packaging on the one I received from Zubal Books was by far the best!
Glenn from Buffalo, NY

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Bon rapport qualité-prix, descriptif exact et honnête du livre, emballage soigneux. Toutes qualités à maintenir et qui expriment votre sérieux et votre professionnalisme.
Jean-Jacques in La Rochelle (France)

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Arrived even sooner than promised, condition better than expected. all around a good buying experience.
June, Cherry Valley,NY

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Additional Comments: You have a well-run business and I sing your praises to other collectors, for fascinating depth and breadth of stock, and realistic pricing. The packing boxes you use also are a pleasure to open, compared to the weird packagings most antiquarian booksellers use, which require attacks with sharp implements, sawing of thick tapes, and peeling of layers that can damage the contents. You unfailingly include a proper & complete reference invoice. Hurray for Cleveland.
Mike in Asheville

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Easy Payment, Fast Delivery
Joe, Memphis, TN

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Always happy with the books I receive from Zubalbooks. It's rare that I have to return anything.
Ken, St. Cloud, MN

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I love how you guys pack your books--so carefully! Great job. I've ordered from you a few times and on previous orders I noticed that shipping speed was a bit slow, but this last order came very quickly. Thanks!
Barbara in Beachwood, OH

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The book that I received from your store was exactly as described. The shipping was timely. The book was well protected. You did everything right.
Blake in Massachusetts

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I have been buying from Zubal for quite a few years now and plan to continue to do so. The prices are reasonable and the data about the books precise and detailed. The pictures are useful.
Gopala, Mumbai

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I love how you guys pack your books--so carefully! Great job. I've ordered from you a few times and on previous orders I noticed that shipping speed was a bit slow, but this last order came very quickly. Thanks!
Brinton in New York

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Zubal Books is great! Thanks to John for personal interest in customer wants, this from a customer who buys Shaker material.
Clinton, New York

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Great selection of books. Very careful packaging, which is much appreciated.
Dena, Colorado

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The quality of the books purchased from Zubal is always very good; the postage rates to the UK are fair and the books themselves are invariably well packed and arrive safely within a reasonable period.
Richard in Cambridge, England

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Zubal service and quality has been outstanding over the years.
University of Kentucky, Lexington, KY

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Great buying experience. Thanks!
Bill in Maryland

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You were prompt and quick to get my book to me in a secure package. As one book nut to another is what good is a damaged book to a collector.
John - Puyallup, WA

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My purchase was excellent. I am excited about finding Zubal!
Mark from Livingston Montana

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I was very happy with the book I ordered from Zubal. The packaging was very secure and safe. The book lived up to the seller's description. Everything about this purchase seems to suggest that I have dealt with not just an ordinary or run-of-the-mill business. Zubal is absolutely first-rate.
F., Seattle

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Bill Browder....Freeport, Maine You have always run a great shop! I have been collecting and reading books all my life so selection,substantive content, condition and reliable service are all critical. You are exceptional on all counts.
Thank you.

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Packing was fabulous ~ never seen anything like it ~ much appreciated!
Mary in Binghamton, New York

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Great selection of books and service.
Ron, Davis, CA

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Excellent selection of books!
Gerald--Newark, DE

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I always enjoy the variety and selection of titles that you offer. Most of your prices are very competitive, and are often of great, or even superior value than other sellers. Likewise, your special offers and discounts are most appreciative, and extremely rewarding.Thank you for always providing excellent service.
Jack from Arizona

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As a frequent purchaser of books (new,used, online and off), I was extremely pleased and impressed with all aspects of my experience with Zubal Books - price, condition, packaging, speed of delivery. I will definitely be doing more business with Zubal Books in the future.
Deirdre, Lebanon,IN.

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as a bibliophile I am quite pleased with 1) the cost of books (quite reasonable) 2) The way the deal is handled - promptness, punctuality and precision with regard to packaging and delivering. 3) Amicability in addressing concerns of customers. 4) The variety of books they stock is amazing. GREAT Job !!
Gopala in India

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I've always been very happy with my orders from Zubal.
patrick in lexington ky

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Your shipping time was excellent, and your packing superb! Your website is so user friendly. I have nothing but the best to say about Zubal.
Peter in New Haven, CT

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I was very happy with the condition that the book was in. The pricing of the book was very good as well. Thank you!
Geoffrey, Toronto Canada

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Great selection, great site, great presence on third-party book sites. Ordering is seamless and execution is flawless. The Zubal family is poised to assist with out-of-the-ordinary requests and unusual situations.
Scott in Portland Maine

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I received everything as ordered within a short amount of time!
Pam in Rhode Island

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Your postage rate was excellent to the UK compared with other dealers. I ordered five similar books from five different dealers and their postage rates were way above yours.
Laurence in the UK

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I always try to buy from you when I can. There are a lot of amateurs in the internet book world. It's nice to deal with a bookstore that really understands books.
Sean in Denver.

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A great experience purchasing through Zubal online. Much appreciated!
Jason in Marietta, Ohio

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I have been a regular customer for several years now and as a bibliophile I am quite pleased with
1) the cost of books (quite reasonable)
2) The way the deal is handled - promptness, punctuality and precision with regard to packaging and delivering.
3) Amicability in addressing concerns of customers.
4) The variety of books they stock is amazing.
GREAT Job !!
Gopala Krishna in Mumbai

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Zubal is the very best place to go when in search for rare texts relevent to graduate level research. Zubal finds titles that specialists need but can't find anywhere else. Mathematicians especially should search zubal.com for rare math texts.
Chad in Knoxville, TN

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Great service, good inventory to choose from. I have purchased books on numerous occasions from you.
Don; Elk Grove California

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Always had a great experience buying from Zubal.
Todd in New York

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I am completely satisfied with the book and service from Zubal Books! I will not hesitate to purchase from you again!!
Ken in Akron Ohio

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Zubal's prices are usually very competitive and often lowest. Condition is graded very conservatively, and packaged excellently.
Jonathan, Pepper Pike, Ohio

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I live in Austria, but am originally from Cleveland. So I couldn't believe it when I saw Zubal Books as the seller. The book I ordered is very difficult to get anywhere and I needed it very quickly to prepare for a symposium. It came within a week after I was notified it would be sent. Thanks again for your quick service. Next time I am in Cleveland I will surely stop by!!
Brian, Altenberg, Austria

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Just wanted to take a minute to say that you have such great customer service. I just received my second book order by mail from your company. It made it to Texas sooner than a previous order from Houston. I love that you put the bookmark inside too -nice touch!
Janie, from Mansfield, Texas

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Very surprised to get a vintage book in excellent condition at very competitive price. Packaging should be an example for others who ask more than double delivery costs.
Patrick in Belgium

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I have been a Zubal Books customer for many years, and I am satisfied of all the books I purchased from you as I was the day I received them from the postman: I guess there is nothing more left to say.
Daniele and I live in Imola, Italy

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The book arrived nicely packaged and as described.
Carmen in Houston, TX

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"Perfect Delivery Time and book condition. I was looking for the book for quite some time and was very happy with the purchase!"
- Pedro from Dublin, Ireland

"I was fully satisfied with your high class customer service and compitetive price."
- RAJ in Jackson, Mississippi

"You give quick service for such a large inventory."
- Nigel in Rochester, New York

"Book was in excellent condition and very reasonably priced. Delivery time was short."
- Charlres in Sydney, Australia

"Book is in excellent condition for a 1946 printing. Price was unbeatable (the lowest of all the AbeBooks sellers offering this book). It was carefully packaged and received in a short period of time. "
- Lisa in Reston, Virginia

"Very impressive list of books. I appreciate the great sevice you provide, thanks!"
- Charles in Upper Darby, Pennsylvania

"Zubal has the most competitive prices for several antiquarian and scarce titles. That's something to be welcomed."
- Pradeep in Ithaca, New York

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